LiveHelp Operator

Print this pagePrint   Email this pageEmail   Increase Text SizeIncrease Text Size  Share

Sponsor: Illinois Legal Aid Online
Opportunity Location: Any, IL 60602
Volunteers Accepted: Paralegal, Law Student, Non-Lawyer Volunteer
Opportunity Type: Non-Representation..Educating the Public about the Law, Non-Representation..Technology, Non-Representation
Client Type: AIDS/HIV, Artists and Arts Groups, Children & Juveniles, Civil Rights Complainants, Community Organizations/Grassroots, Criminal Defendants, Disabled, Domestic Violence Victims, Elderly/Senior Citizens, Enlisted Military Personnel, Homeless, Immigrants, Nonprofits, Prisoners, Refugees, Small Businesses, Veterans, Victims of Hate Crimes
Last Updated: 04/09/2013

Volunteer Opportunity Description

Illinois Legal Aid Online seeks volunteers for its exciting ‘LiveHelp’ program. LiveHelp is an innovative online chat service that allows people looking for legal information and self-help resources on www.IllinoisLegalAid.org to ask a remotely located LiveHelp Operator for assistance in navigating the website. LiveHelp volunteers provide direct person-to-person online help so that people in need of legal assistance can obtain the information they need to achieve more positive outcomes to their legal problems.

Volunteers can participate from any computer with internet access, making this a flexible volunteer opportunity for busy law students! You do not need to have any prior legal knowledge or experience, and you will receive training, supervision, and support from Illinois Legal Aid Online. Volunteers are expected to take one, two-hour shift per week for six months (50 hours).

To find out more about the LiveHelp Program or to sign up for a training, please contact Stacie Colston Patterson, Outreach Coordinator, at scolston@illinoislegalaid.org or 312-977-9047 Ext. 23.

Practice Areas: Arts & Entertainment
Children Law
Civil Rights
Consumer Law
Criminal Law
Disability
Economic Development
Education
Elder Law
Elections
Employment Law
Environmental Law
Family Law
Guardianship & Estates
Health Law
Housing Law
Immigration
Licenses
Prisoner's Rights
Public Benefits
Taxes
Torts & Insurance
Traffic
Abuse & Neglect
Foster Care
Bankruptcy
Debt Collection & Repossesion
Consumer Contracts & Warranties
Consumer Credit Issues
Unfair and Deceptive Trade Practices
Public Utilities
Employment Discrimination
Employment Benefits
Termination of Employment
Workers Compensation
Unemployment Insurance
Divorce/Separation/Annulment
Child Support
Child Custody & Visitation
Domestic Violence
Medicaid
Medicare
Public Housing/Section 8
Landlord/Tenant
Homeownership
Mobile Home Issues
Housing Discrimination
Homelessness
Welfare (TANF)
Food Programs
Consumer Law
Social Security/SSI
Technology
None
Family Law
Public Benefits
Employment
Children
Housing
Mortgage Foreclosure
Skills Required: None
Skills Acquired: None
Time Availability: Evenings
Business Hours
Short time periods (4 hours or less)
Languages: English
Estimated Time Commitment: 26-50 hours

Process for Becoming A Volunteer

Each volunteer opportunity at Illinois Legal Aid Online has different requirements for orientation, training and the work to be done. Please register and log in to this website so you can use the Contact tool in the box below to reach someone about this specific opportunity. 

Contact

If you would like someone from this organization to contact you about this volunteer opportunity please log in or register. After your registration is approved (it may take up to 24 hours), login and return to this opportunity to request that someone contact you.

Attachments

Click on the link(s) below to open the attached files.
File Name Type Size
LiveHelp Informational Poster.pdf PDF 90.6KB
LiveHelp Informational Poster1.pdf PDF 90.9KB

More About the Sponsor

Illinois Legal Aid Online

, IL 60602 View Map

Phone: 312-977-9047
Fax:

View their website

Illinois Legal Aid Online (ILAO) puts the law within reach for all, regardless of income or location. As the statewide legal services technology center, ILAO streamlines the delivery of free and pro bono legal services to lower-income Illinois residents, and delivers easy-to-understand legal information and assistance to those who can't afford a lawyer.

ILAO's mission is:to increase access to justice for lower-income and vulnerable Illinois residents through the innovative use of technology to assist and educate the public and to train and support legal aid providers and pro bono attorneys.

Illinois Legal Aid Online's programs provide essential legal services and support 24/7 to legal aid and pro bono attorneys, pro se litigants and lower-income individuals and families through its four websites and two mobile apps:

 

 

Additional Information

  • We do not provide malpractice insurance for volunteers.
  • Volunteers may use our offices, equipment, and supplies when handling a pro bono case.
  • We provide a licensed attorney to support volunteers.

Printed from: www.illinoisprobono.org/index.cfm?fuseaction=volunteer.showVolunteerOpportunity&programID=468