Working with Difficult Clients

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Sponsors: Lawyers Trust Fund of Illinois
Illinois Legal Aid Online
Date: Friday, November 14, 2008
Time: 02:00 PM - 03:30 PM
Speakers: Alexander Brown, Metropolitan Family Services
James Grogan, Attorney Registration & Disciplinary Commission

Demanding interactions with difficult clients are a significant cause of burnout for legal aid advocates. While the impact of stressful legal problems on clients comes with the territory, the unreasonable demands, lack of cooperation, or anger of some clients can challenge your efforts to provide effective representation. This session will identify why some clients act out, explore an attorneys’ professional responsibilities toward clients who are difficult, and provide practical techniques and tips for effectively working with difficult clients.

This webcast was part of the 2008 Illinois Legal Aid Advocates Conference.

 

Attachments

Click on the link(s) below to open the attached files.
File Name Type Size
The Difficult Client and the Lawyer Regulator.DOC DOC 280.1KB
Working With Difficult Clients - Alexander Brown.ppt PPT 99.3KB

Last Updated: 11/19/2008

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